1. Expect a minimum of three meets at the shelter. Depending on your chosen dog, your third meeting may be your adoption date.

2. If you’re adopting a dog that requires more than three meets at the shelter, we will advise you of this at your initial contact so you can plan ahead.

3. Once you’ve had your first meet at the shelter, and your chosen dog is reserved, we will ask you to complete your remaining meets and adoption within 14 days.

4. Be prepared to spend time with your chosen dog at the shelter. It’s important that you are comfortable and happy. We may give you relevant and useful literature, and you will receive a diet sheet to prepare for your new dogs arrival.

5. If you have an existing dog in your home, we will ask you to bring them to the shelter. We like to see the dogs spending time together both on and off leads, to ensure they are comfortable in each other’s company.

6. We will do a home check of your property, after your second meet at the shelter.

7. During your adoption paperwork appointment, we will be talking through your free 4 weeks Pet Plan charity cover, your pet remedy home kit, and at the end we will take your adoption fee of £250, (Puppies under 6 months £350)

8. Your journey with us doesn’t end here. We will do three care calls to ensure things are going smoothly, and we are always available to answer any ongoing questions.

1. Expect a minimum of three meets at the shelter. Depending on your chosen cat, your second meeting may be your adoption date.

2. Please be aware that some of our cats require a little more time and patience and may require additional meets. If you’re adopting a cat that requires more than two meets at the shelter, we will advise you of this at your initial contact so you can plan ahead.

3. We will ensure you receive a diet sheet and any relevant literature you may need to get to know your new feline companion.

4. After your first meeting, we will ask you to go home and set up a safe room for you new cat. This could be a spare room, or a dining room for example. This is to ensure you are all set and prepared for your new cat. At your first meeting, a member of the team will ensure you know how to do this.

5. During your adoption paperwork appointment, we will be talking through your free 4 weeks Pet Plan charity cover, your pet remedy home kit, and at the end we will take your adoption fee of £115, (Kittens under 6 months £125)

6. Your journey with us doesn’t end here. We will do three care calls to ensure things are going smoothly, and we are always available to answer any ongoing questions.